REFUND/RETURN POLICY
Last Updated: April 15, 2025
Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our products for any reason, just contact us (refunds@stackchain.network) and we'll take care of you.
We are sorry to hear that you are returning an item. But do not worry, we, at Stack Chain Network, Llc , will guide and assist you, in every way possible!
We want you to be completely satisfied with your purchase. If you have any problems with this, you can return the product to us and we will either repair/replace it ,or credit your account. You are eligible for a Credit/Gift card, Exchanges or Refund which are subject to the below terms.
All Items are eligible for return excluding the following: public trades
In case of the return of the items, we will cover all costs associated with the return.
In order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged/spoiled in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a refund, make sure these conditions are met:
In addition to these conditions, there are items that can be returned, but are non-refundable, as indicated in the following: public and/or user trades or purchases
Once the item have been received and checked by our staff, a refund will be authorised by the same method that the payment was made. Depending on your financial institution, refunds can take up to 21 days to be credited to your original payment method. In all cases we have the right to suspend the refund until the items are received back and inspected.
For any questions or queries regarding this Refund & Return Policy, please feel free to contact us: